SCAM ALERT:

We have received a report of a scam call from someone claiming to be a Consumers Energy employee, stating a member’s meter had been changed and requesting to discuss charges. The call occurred around 5:00 p.m., which is outside our normal business hours (7:30 a.m. – 4:00 p.m., weekdays).

Please remember: we will not contact you outside of these hours for this type of request.

If you receive a suspicious call, hang up immediately.

Call us directly at 800-696-6552 to verify your account and report the incident.

If something doesn’t feel right, trust your instincts—we’re here to help.

Visit our Scam Info page for tips on how to spot a scam.

SmartHub

Smart Hub

Save time and money by managing your account anytime from anywhere
 

Login      Register

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Smarthub Computer

How can SmartHub help you control your account?

Our SmartHub web portal or mobile app will keep you informed and show you where to save time and money on your bills.

Billing & Payments: No more waiting for your bill to arrive in the mail - access your bill at anytime from anywhere. Save time with easy payment options to avoid late fees and service interruptions. Need help understanding your bill? Visit our How to Read Your Electric Bill page to learn more.

Alerts & Notifications: Stay informed on important account events via email or text messages. Receive the information you need to make the right decisions about your account.

Paperless Billing: What if you could save some time and a tree at the same time? Activate SmartHub paperless billing, an eco-friendly way to instantly access your bill.

Usage Comparison: View and compare your usage history.

SmartHub gives you complete control over your account by giving you the tools that deliver the right information at the right time so you can make the right decisions about your account.

Getting started with SmartHub is as easy as 1-2-3!

Register your SmartHub account

To get registered, you simply need:

  • Your account number
  • Your last name or business name as printed on your bill
  • Your email address given to the cooperative when setting up your electric account

You can find your account number on your printed bill or by calling us at 800-696-6552.

Download the SmartHub

app

Manage your account on the go from anywhere at any time!

 

Download on the App StoreGet it on Google Play

Activate the features you want

This is your opportunity to choose which features you'd like to try!

SmartHub offers members options to:

Pay your electric bill; view the statewide cooperative outage map; sign up for Auto Pay; view billing & payment history; update information, manage notifications, sign up for paperless billing, and more!

Get Support

If you have any questions as you explore the features of SmartHub, we will be happy to assist you!

Phone: 800-696-6552

Email: info@consumersenergy.coop