Friendly Reminder Mailing Error:

We apologize for a “friendly reminder” notice that was mailed in error to some members. We understand this may have caused confusion, especially for those with accounts in good standing.

If your account is current or on auto pay, please disregard this notice. We regret any inconvenience and appreciate your understanding.

If you have questions or would like to confirm your account status, please contact our office at 800-696-6552 — we’re happy to help.

Operation Round-Up

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Operation Round-Up is a voluntary program designed for members who wish to donate “small change” each month to cooperative members who need economic assistance with their electric bills. Members who sign up for this program can have their monthly electric bills “rounded up” to the next highest dollar or can specify to contribute a specific dollar amount.

Annually, the cooperative distributes the Operation Round-Up funds to local community action agencies within its service territory to assist low-income families with winter heating bills and winterization of homes.


For members who choose to “round up” their monthly electric bills to participate in Operation Round-Up, an example is as follows:

For a monthly bill of $154.85, the cooperative would “round up” the bill to $155.00 and donate 15 cents to the Operation Round-Up Program.

Operation Round-Up Program Authorization Form
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