Consumers Energy Cooperative is committed to protecting your privacy. This Internet Privacy Statement informs you about how and what kind of personal information is collected when you visit our Website, how we use your personal information, the choices you have regarding its use, review and collection, and the steps Consumers Energy takes to ensure your personal information is used conscientiously and appropriately.

By using this Website, you consent to the collection and use of the personal information you voluntarily provide to us as outlined in this Privacy Statement. This Website may contain links or references to other Websites to which this Privacy Policy does not apply. Consumers Energy is not responsible for the privacy practices or the content of such Websites.

We may change this Privacy Statement from time to time and without notice. If we change our Privacy Statement, we will publish the revised Privacy Statement on this page.

Information Consumers Energy Collects

Consumers Energy may collect personally identifiable information from you when you voluntarily submit such information. Personal identifiable information includes data unique to you such as your name, address, email address, social security number, date of birth and telephone number. Some non-personal information is collected by our web server in order to analyze the usage of the site, to improve the site, and to continually tailor it to the needs of our members.

How Consumers Energy Uses Your Information

Consumers Energy limits its use of personal information to that which is necessary to communicate, maintain and administer services provided to its members. Consumers Energy will not transfer or sell information and will not disclose any information to a third party unless the information is provided to complete a member-initiated transaction, the member has requested it, or the disclosure is required by law.

How to Manage Your Information

You can update your personal information on Consumers Energy’s Website. Consumers Energy may take steps to verify your identity before providing you access to your personal information.

Contact Information

If you have questions or comments about this Privacy Statement, please contact Consumers Energy at 2074 242nd Street, Marshalltown, Iowa 50158; call us toll free at 1-800-696-6552; or submit an email to